When will my order be delivered?
When will my order be delivered?
We are currently experiencing deliveries delays due to Brexit. We strongly advise keeping a close eye on your tracking link to be informed on when your package is likely to arrive to you. You may find this link in our order confirmation mail or in your account. Please note in some cases deliveries can be delayed up to 5 working days.
We always aim to dispatch orders as quickly as possible, however on some occasions there are some factors that prevents from that happening.
If your product is in stock and paid for, dispatch and delivery takes place with 2-3 working days days as the following:
Order placed before 7pm: | Delivery to your chosen shipping address is in 2-3 working days. : | |
---|---|---|
Monday | ordered before 3pm | between Wednesday and Thursday |
Tuesday | ordered before 3pm | between Thursday and Friday |
Wednesday | ordered before 3pm | between Friday and Monday |
Thursday | ordered before 3pm | between Monday and Tuesday |
Friday | ordered before 3pm | between Tuesday and Wednesday |
Saturday | between Wednesday and Thursday | |
Sunday | between Wednesday and Thursday |
As soon as your order is dispatched, you will receive a shipment confirmation with your tracking number to follow the status of your delivery.
If you pre-ordered and reserved items, your order will be dispatched on or after stock arrives at the warehouse. Pre-ordered items are always indicated on the product page with an 'In Stock' date.
If you require assistance or have questions, please contact us.
Contact us via:
- Email: [email protected]
- Call: +44 (0)20 3318 2395
- Chat: Live chat