Terms and conditions
Name: FittinQ LTD, acting under the name of "lampandlight.co.uk"
Business address: 55 Baker Street, London, W1U 7EU (United Kingdom)
Telephone number: +44 114 553 3125
Email address: [email protected]
CoC number: 8379487
VAT number: GB167229589
Smaragdweg 52 - 5527 LB Hapert - Netherlands
Chamber of commerce: 17208874
VAT number: NL8182 06 093 B01
Prices and information
All the prices listed are inclusive of VAT and subject to obvious programming and typing errors. We are not liable for (colour) variations due to screen quality. The prices are exclusive of shipping costs. If any shipping costs are charged, this will be stated clearly and well before the agreement is concluded.
Performance of the agreement
Well before the agreement is concluded, information will be posted on the website which clearly describes the manner in which and the term within which the order will be delivered. Orders will in any case be delivered within 30 days. If certain goods cannot be delivered (on time), you will be informed of that. In such case, you can either agree to the new delivery date or the alternative offered, or terminate the agreement free of charge. We reserve the right not to deliver to specific locations or specific areas, should the transport need to go by sea, thereby incurring considerable transport costs.
Right of withdrawal
You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
55 Baker Street, London, W1U 7EU (United Kingdom)
+44 114 553 3125
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 30 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 30 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The payment must be made using the payment method specified during the order process and – where applicable – on the website. If you fail to meet the payment obligation, we will inform you of this and allow you another 14 days to meet the payment obligation. If you fail to pay within this 14-day term, you will owe statutory interest on the amount owed and we will be entitled to charge any extrajudicial collection costs incurred to you.
A consolidated account of FittinQ B.V. (CoC 17208874, Smaragdweg 52, 5527 LB Hapert) is used for the collection of the payments.
Guarantee and conformity
When ordering from us, you are entitled to the statutory guarantee. We warrant that the goods meet the indicated specifications and the quality requirements that you may expect.
If you have a complaint, please inform us as soon as possible (see the contact details above). We will handle your complaint as soon as possible, and you will receive a substantive reply within 14 days. If you are not satisfied with the way your complaint was handled, you can also submit it to the European ODR Platform http://ec.europa.eu/consumers/odr/).
The agreement is subject to Dutch law. This choice of law is without prejudice to the protection you have pursuant to mandatory law in your residence. Insofar as mandatory law does not stipulate otherwise, any disputes ensuing from the agreement with you will be submitted to the competent Dutch court in the district in which we have our registered office.
Utilization of Sprinque Services
Sprinque B.V. is the technology partner that enables lampandlight to offer you access to the Pay By Invoice payment option. If you are approved by lampandlight to use the Pay By Invoice payment option, that payment option will be available to you in the checkout. If you select to use the Pay By Invoice payment option in the checkout, you agree the following with Sprinque B.V. and Sprinque Finance B.V., who are for this purpose represented by lampandlight, whether or not your request is approved by Sprinque B.V.:
1. Neither Sprinque B.V. nor Sprinque Finance B.V. has a contractual relationship with you, save as set out below.
2. Sprinque B.V. and Sprinque Finance B.V. are not responsible for any goods and/or services purchased by you from lampandlight and are not liable for any damage you may incur under, pursuant to or in connection with such purchase.
3. If your request to use the Pay By Invoice payment option is approved by Sprinque B.V., you are hereby notified in advance that lampandlight has in advance assigned its receivable for payment of the associated invoice amount and if applicable fee (together with all ancillary rights pertaining thereto) to Sprinque B.V., who has in turn in advance assigned such receivable(s) (and ancillary rights) to Sprinque Finance B.V. As a result of such assignments, you can only discharge your payment obligations under such receivable(s) (and ancillary rights) in accordance with the payment instructions provided by or on behalf of Sprinque Finance B.V.
4. Sprinque Finance B.V. or a servicer on its behalf will send you reminders according to the agreed interval in order for your payments to be made in time. If you fail to pay any amount due to under or in respect of the assigned receivable(s) and ancillary rights, Sprinque Finance B.V. may at its discretion send further reminders and/or transfer the assigned receivable(s) and ancillary rights to a debt collection agency or any other third party.